Shipping policy

🚚 Shipping Policy

Last updated: 01/21/2026

Thank you for shopping with us! Below is our shipping policy explaining how orders are processed and delivered.

1. Order Processing Time

All coffee products are made to order and freshly prepared.

  • Processing time: 2–5 business days

  • Orders are prepared after purchase to ensure freshness

  • Orders placed on weekends or holidays will be processed on the next business day

2. Shipping Locations

We currently ship to:

  • United States

  • International

If shipping is unavailable to your location, this will be indicated at checkout.

3. Shipping Methods & Delivery Time

Once your order has been processed, it will be shipped using trusted carriers such as USPS or UPS.

Estimated delivery times:

  • Domestic (U.S.): 3–7 business days after shipment

  • Total estimated time: 5–12 business days (processing + shipping)

Delivery times may vary due to carrier delays, weather conditions, or high-volume periods.

4. Shipping Costs

Shipping rates are calculated at checkout based on:

  • Order weight

  • Shipping destination

  • Selected shipping option

Promotions or free shipping offers may apply from time to time.

5. Tracking Information

Once your order ships, you will receive a confirmation email with tracking details.

Please allow 24–48 hours for tracking information to update.

6. Incorrect Address Disclaimer

Please ensure your shipping address is entered correctly at checkout.

  • We are not responsible for orders shipped to an incorrect address provided by the customer

  • If an order is returned due to an incorrect address, additional shipping fees may apply

7. Lost, Delayed, or Damaged Packages

If your order is:

  • Delayed – Please allow additional time before contacting support

  • Lost in transit – Contact us, and we will assist with an investigation

  • Damaged upon arrival – Contact us within 7 days of delivery with photos

We will work to resolve shipping issues as quickly and fairly as possible.

8. PO Box & Special Address Disclaimer (Optional)

Some orders may not be eligible for delivery to PO Boxes or certain locations, depending on the carrier.

9. Contact Information

If you have questions about shipping, please contact us at:
📧 sharedcoffeeco@gmail.com
📞 15513183794